The following types of ICT work must be carried out in schools by an approved contractor using approved products:

• data cable (structured cabling) installation services
• wireless integration services
• structured cabling product supply.

Apply to be an approved contactor

Approved ICT contractors must:

• meet our standards
• report annually to us
• inform us of any issues
• supply warranties to our standard.

Cable installers

To apply, you will need to:

• be a certified installer of an approved supplier structured cabling product, and
• ask the manufacturer to nominate you as an approved contractor.

Once you have been nominated, we will contact you.

You will be required to complete a training course to learn our policies and standards for schools. This course is run by Torque IP.

School network upgrade project – Torque IP

Wireless integrators

To apply, complete the application form and send it to us.

Email: [email protected]

Standards for school networks

You must meet our guidelines and standards when you work on a school's network.

Reporting requirements

Approved ICT contractors must:

• provide a report to us each year of all projects worked on
• inform us if you discover any issues or work that does not meet our standards.

Warranty requirements for ICT installations

Warranties supplied for ICT installations and upgrades must meet these standards.

Warranties for cable infrastructure

2 types of warranties are required:

1. Installation warranty: a 2-year installation warranty covering any installation defects by the ICT contractor at no cost to us or the school.
2. Manufacturer's warranty: the cabling product supplier's warranty must cover a minimum 20-year period for performance.

Warranties for active equipment

Some manufacturer warranties can be extended through the central procurement agreement we hold with some of the approved product providers.

Wireless hardware

2 types of warranties are required:

1. A 90-day onsite maintenance warranty that includes labour. Any wireless network operational failures must be fixed during this warranty period.
2. A 5-year manufacturer warranty from the wireless product supplier on product performance. This is for replacement or repair of systems or components and labour if they fail to meet the specified performance standards.

Network switches

We need a 5-year manufacturer's warranty from the supplier for product performance. This is for replacement or repair of systems or components and labour if they fail to meet the specified performance standards.

Moving a fibre connection

Fibre cable must only be moved or re-run by a fibre company authorised by the network fibre provider. In most cases the provider is Chorus.

1. Plan the time and cost for moving this cable as part of the project. The work needs to be scoped, quoted, and agreed before it can be carried out.
2. Contact Network 4 Learning (N4L) with all the information you have, including drawings of the changes.

Provisioning Coordinator, Vinay Nannegari

The Network for Learning Ltd

Phone: +64 21 055 2580

Email: [email protected]

If you have questions or need plans showing the fibre pathway, contact us.

Email: [email protected]

Connecting a new build to an ICT network

If you need to connect a new school to the internet, you must tell N4L during the pre-construction phase.

Use this form to notify N4L.

N4L new school internet connection enquiry

N4L will respond with information about next steps and a recommended local fibre company for the project.

N4L have more information on their website.

How to deliver a fibre and internet connection to new schools