Maintaining your upgraded network

All schools have had their ICT infrastructure upgraded through the School Network Upgrade Project (SNUP), allowing them to make the most of ultrafast broadband. Now installed, it’s over to your school to keep your ICT network maintained to the current Ministry standard.

If your school is planning to undertake maintenance or repair work you need to make sure you use a Ministry approved contractor, and that this contractor is a registered installer of the cabling product already in place in your school. This will ensure warranties provided for existing installations do not become void. Read information on how to find an approved ICT contractor.

Budget for maintenance

Your school property plan includes budgeting for maintenance of your school ICT network. Ensure that you plan for the:

  • cost of any cabling repairs from your 5-year budget (5YA) or Policy 1 funding
  • replacement of network switches and/or wireless equipment from your furniture and equipment budget or other funding source

Every 5 years you’ll need to replace switches and wireless equipment to keep pace with technology and changes in your school. Your cabling is covered by a 20-year performance warranty.

Get an approved ICT contractor

For any maintenance to your ICT network you will need to hire an ICT contractor from the Ministry’s list of approved contractors.

Read about upgrading a school network

If you are planning on undertaking a school ICT network upgrade read the ICT Infrastructure in Schools Operations Manual; it covers the processes and scope for installations and upgrades.

Get the required warranties and support for maintenance

Contractors must supply Ministry standard warranties for hardware and workmanship for upgrades and maintenance of school ICT networks. Read about warranties and support that contractors must supply.

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