10.1 Dispute of Rights/Personal Grievance
10.1.1 Where appropriate, the principal and the employer agree to use every effort to resolve any dispute or personal grievance arising out of or in relation to this Agreement as quickly and as close to the source of the matter as possible. To give effect to this intention the parties agree that the primary method of dispute resolution shall be by direct negotiation of the dispute or personal grievance.
10.1.2 If the dispute or grievance cannot be resolved by direct negotiation then the procedures attached as Appendix 3 shall apply.
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