Schools and the Code of Health and Disability Services Consumers’ Rights

Schools providing health or disability services for their students, have responsibilities under the Code of Health and Disability Services Consumers’ Rights (the Code).

About the Code

The Code protects all consumers, whatever their age, who use health and disability services.

Services covered by the Code include doctors and nurses, as well as counsellors and providers of disability services.

Schools who provide health services, including counselling. to their students need to take reasonable steps to ensure their students receive the appropriate care.

Schools who provide support to students with disabilities or learning support needs may also be seen as providing disability services under the Code.

About the Code — Health & Disability Commissioner website (external link)

There are 10 rights for consumers and associated obligations for providers.

The Code and your rights — Health & Disability Commissioner's website (external link)

Further information

The Nationwide Health and Disability Advocacy Service run specific education sessions on the Code. Contact them for more information.

Phone: 0800 558 050

Email: advocacy@advocacy.org.nz

Their website has resources for consumers or providers.

Nationwide Health and Disability Advocacy Service website (external link)

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