About the claim

The Public Service Association (PSA) raised the claim with the Ministry in October 2023 on behalf of residential support workers, youth workers and team leaders in the 4 specialist residential schools:

• Halswell Residential College
• Westbridge Residential School
• Ko Taku Reo
• Salisbury School.

We notified the PSA of our decision that the claim was arguable in December 2023.

What is happening now

We are now interviewing employees and their direct supervisors. These workforce interviews help paint a picture of the work employees do. The interviews cover:

• skills
• responsibilities
• experience
• working conditions
• degrees of effort.

Each employee interview will be undertaken by one of our analysts and a PSA union delegate.

Notifying affected employees

We notified affected employees about the claim with a notification letter and factsheet in February 2024. Until the claim is settled, any new employees who start a role covered by the claim must receive a notification letter to advise them that they are covered.

If you are an employee in a role named above and haven’t received a notification letter or factsheet, contact us. We will send you a letter and factsheet if you are covered by the claim.

Email: [email protected]