Supporting children who are Deaf and hard of hearing
Learn about the resources and supports available for children who are Deaf or hard of hearing.
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- Definition of Deaf and hard of hearing
- Support takes an individual approach
- About advisers on deaf children
- How to access support services
- Resources
- More information
Definition of Deaf and hard of hearing
'Deaf' and 'hard of hearing' refer to children and young people from birth to 18 years of age (21 if still at school) who are identified with a bilateral or unilateral permanent hearing loss and/or auditory neuropathy spectrum disorder.
Parents and teachers may notice that a child or young person is having difficulty listening at home or in the classroom. The family can seek a hearing assessment through their doctor and loca district health board audiological services.
Support takes an individual approach
Ko te ahurei o te whānau ārahia o tatou mahi.
Let the uniqueness of the family guide our work.
Every child’s needs and circumstances are unique. The supports provided may differ for each child and young person depending on their needs, age and circumstances.
Support focuses on building the confidence and capability of family and whānau and teachers to support the child. Support is based around a single plan for each child or young person to achieve their learning goals and includes flexibility to respond to individual needs.
About advisers on deaf children
Advisers on deaf children work:
- alongside children identified as Deaf and hard of hearing and their families and whānau from birth to Year 3 at school
- together with others as a team. The team includes parents, whānau, educators and any other specialists and agencies. Teams work collaboratively to develop a plan, provide information and a range of appropriate supports as required.
One person from the team is the family/whānau link and other professionals may become involved to help as specific goals or needs for support are identified for the child and family through a collaborative process.
Advice and guidance on communication and language development is provided along with resources and programmes required to meet the developmental and educational needs of the child and their family and whānau through early childhood and into school.
Support for family and whānau
Advisers on deaf children provide support for support family and whānau to achieve desired outcomes for their tamariki. The support they provide:
- is family and whānau-centred
- respects informed choice
- is in the child's natural settings – homes, early childhood centres and schools
- uses an adult coaching approach for family, whānau and teachers
- uses a routine and strengths-based approach with family and whānau when identifying goals for their children
- works in a culturally responsive way
- works collaboratively with speech language therapists, early intervention teachers, kaitakawaenga, first sign facilitators, resource teachers of the deaf and cochlear implant habilitationists.
Collaboration with other agencies
Advisers on deaf children work collaboratively with other agencies listed below and also district health board (DHB) audiologists.
To discuss or request support phone or email your regional Ministry office.
How to access support services
There are a range of services available depending on the identified needs and the goals set.
Support services may be provided by the school, resource teachers of the deaf, advisers on deaf children and early intervention teams and/or by other providers.
Ko Taku Reo Deaf Education New Zealand
Ko Taku Reo Deaf Education provides a national network of services for students who are Deaf and hard of hearing.
They provide support for these students in their local schools through their resource teachers of the deaf service.
Ko Taku Reo Deaf Education New Zealand(external link)
Freephone (NZ only): 0800 332 369
Email: info@kotakureo.school.nz
Auckland
Postal address:
Private Bag 93008
New Lynn
Waitakere 0640
Auckland
Physical address:
3 Archibald Road
Kelston
Waitakere 0602
Auckland
Christchurch
Postal address:
PO Box 17715
Sumner
Christchurch 8840
Physical address:
38 Truro Street
Sumner
Christchurch 8081
First signs
First Signs provides support for families and whānau of Deaf or hard of hearing children from birth to 5 years.
They provide families and whānau with opportunities to learn New Zealand Sign Language (NZSL), introduce them to Deaf culture and Deaf community and support their child’s development.
Phone: 0800 333 2322
Email: firstsigns@deaf.org.nz
Cochlear implant programmes
Northern Cochlear Implant Programme
The Hearing House is based in Auckland and provides programme services north of Taupō.
Northern Cochlear Implant Programme(external link)
Freephone (NZ only): 0800 254 783
Email: reception@hearinghouse.co.nz
Southern Cochlear Implant Programme
Southern Cochlear Implant Programme is based in Christchurch and provides services south of Taupō.
Southern Cochlear Implant Programme(external link)
Freephone (NZ only): 0800 500 405
Email: reception@scip.co.nz
Deaf Children New Zealand Tamariki Turi O Aotearoa
Deaf Children New Zealand Tamariki Turi O Aotearoa is a parent-led volunteer organisation that supports parents and families of Deaf and hard of hearing children.
Deaf Children New Zealand Tamariki Turi O Aotearoa(external link)
Freephone (NZ only): 0800 332 324
Text: 027 214 6901
Email: info@deafchildren.org.nz
Deaf Aotearoa
Deaf Aotearoa is the national organisation representing the voice of Deaf people and the national service provider for Deaf people in New Zealand.
Freephone (NZ only): 0800 332 332
Email: national@deaf.org.nz
Resources
Parents
Early intervention information for parents – Parents & whānau website(external link)
The Incredible Years for parents – Te Kete Ipurangi(external link)
It Takes Two to Talk – The Hanen Centre(external link)
New Zealand Sign Language (NZSL) support – First Signs(external link)
The Family Book | He pukapuka āwhina mā ngā whānau – Deaf Children NZ(external link)
Teachers
Learning language and loving it – The Hanen Centre(external link)
The Incredible Years for teachers – Te Kete Ipurangi(external link)
Much More Than Words – SE Online(external link)
NZSL Week videos
There are 3 weeks of instructional videos on the Deaf Aotearoa website.
The videos cover basic NZSL and Deaf culture.
Week 1 – NZSL Week(external link)
Week 2 – NZSL Week(external link)
Week 3 – NZSL Week(external link)
Programme evaluations
NZSL@School Service
Evaluation of the NZSL@School Service 2021
First Signs evaluation 2019
Summary of the 2019 First Signs evaluation (English) [PDF, 570 KB]
First Signs evaluation summary (NZSL) – Vimeo(external link)
First Signs evaluation outcomes (NZSL) – Vimeo(external link)
First Signs evaluation areas for improvement (NZSL version) – Vimeo(external link)
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