School Transport - Contacts

Contact details for your Regional Transport Advisors, and the School Transport national team.

Parents and caregivers

Every school receiving school transport bus services has a designated Bus Controller.

Please contact your school and speak to the Bus Controller for queries relating to eligibility bus routes and bus stops.

If you have queries regarding applications for SESTA, general conveyance allowance or payments, please contact our National Office team:


If you have queries about payments for Direct Resourcing or Māori Medium School transport payments, attendance records for conveyance allowances or SESTA applications, please contact our national office team:

For queries about the Bus Controller Allowance, see: Bus Controller Allowance.

If you want to enquire about the transport services being provided to your school, please contact your Regional Transport Advisor, listed below.

Auckland and Tai Tokerau

Regina Osborne


Reade Nikora

Bay of Plenty - Waiariki

Tracey Tupai-Rewi

Hawke's Bay - Tairawhiti

Janice Kennerley

Taranaki, Whanganui, Manawatu, Wellington

Dylan Stewart

Nelson/Marlborough/West Coast

Niall Duncan


Craig Reynolds


Heidi Pilgrim

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